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As headset styles evolve, Jo Austin reports on how sustainability is moving up the agenda with customer-focused airlines showing a growing preference for rotable headsets and recycling over the disposable earbud.

The article talks about how over-ear, banded headsets not only perform better, in terms of comfort and sound quality, but give financial and environmental benefits over their single-use counterparts. Focusing on the product's full-life cost, rather than a unit cost and investing in more durable onboard products (and ditching disposables) is key, especially when industry surveys and Skytrax ratings show passengers on flights of over 2 hours prefer the over-ear, banded style of headset!

Read more on pages 69 - 71 in September's Issue of Onboard Hospitality.

Onboard Hospitality - September/October 2017